PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used and shared when you visit shop.metfarm.com (the “Site”) or make a purchase.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, what sites or search terms directed you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect device information using the following technologies:

  • "Cookies" are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • "Log files" track website activity and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
  • "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as "Order Information".

When we say “personal information” here, we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging delivery and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:

  • contact you;
  • check our orders to identify potential risks or fraud;
  • where it is consistent with preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information we collect to screen for potential risk and fraud (in particular, your IP address), and generally to improve and optimize our Site (for example, by analyzing information about how our customers browse and interact with the Site and to evaluate our marketing and advertising campaigns).

SHARING PERSONAL INFORMATION

We share your Personal Information with third parties. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/lv/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our rights.

ADS

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

Your rights

If you are a European citizen, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us at [email protected]

In addition, if you are a European resident, we process your information to perform any contracts we may have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests as set out above.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless you ask us to delete that information.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices, the practices of others, or for legal reasons.

MINORS

The Site is not intended for persons under the age of 18.

CONTACT US

For more information about our privacy policy, if you have any questions, or if you would like to make a complaint, please contact us by email at [email protected] or by post using the details below.

Sia Metfarm, Riga, Bauskas iela 58A - 7, LV-1004